DMCA and Copyright Policy
How to submit a copyright complaint, what a valid notice must contain, and how we respond to one.
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1. Our position
Apollo Group TV respects the intellectual property rights of others and expects users of our service to do the same.
We respond to properly submitted notices of claimed infringement in accordance with the Digital Millennium Copyright Act (DMCA) and comparable legislation in other jurisdictions.
We are a service provider. We do not produce, commission or originate programming, and we act on valid complaints promptly when they are brought to our attention through the process below.
2. Designated agent
Notices of claimed copyright infringement should be sent to our designated agent:
- Email: [email protected]
- Subject line: DMCA Takedown Notice
- Entity: Apollo Group TV
Using the subject line above ensures your notice is routed correctly and reviewed promptly. Notices sent through other channels may be delayed.
3. What a valid notice must contain
To be effective, a notice of claimed infringement must be in writing and must include substantially the following:
- A physical or electronic signature of the copyright owner, or a person authorised to act on their behalf
- Identification of the copyrighted work claimed to have been infringed, or a representative list where multiple works are covered by a single notice
- Identification of the material claimed to be infringing, with information reasonably sufficient to permit us to locate it
- Information reasonably sufficient to permit us to contact you, including an address, telephone number and email address
- A statement that you have a good faith belief that the use of the material is not authorised by the copyright owner, its agent, or the law
- A statement that the information in the notification is accurate, and, under penalty of perjury, that you are the copyright owner or authorised to act on their behalf
A notice that omits these elements may not be actionable, and we may ask you to resubmit it with the missing information.
4. How we handle notices
On receipt of a valid notice we will review it promptly and, where appropriate, expeditiously remove or disable access to the material identified.
Where we can identify the user responsible, we will notify them of the action taken and provide a copy of the notice so that they have the opportunity to respond.
We keep a record of notices received and the action taken in respect of each.
5. Counter-notification
If you believe material was removed or disabled as a result of mistake or misidentification, you may submit a counter-notification. To be effective, it must include substantially the following:
- Your physical or electronic signature
- Identification of the material removed and the location at which it appeared before removal
- A statement under penalty of perjury that you have a good faith belief the material was removed as a result of mistake or misidentification
- Your name, address and telephone number
- A statement consenting to the jurisdiction of the appropriate court, and that you will accept service of process from the party who submitted the original notice or their agent
On receipt of a valid counter-notification we will forward it to the original complainant. Unless they notify us that they have filed an action seeking a court order, we may restore the material within the period provided by law.
6. Repeat infringers
We maintain a policy of terminating, in appropriate circumstances, the accounts of users who are repeat infringers.
What amounts to repeat infringement is assessed case by case, taking into account the number and nature of notices received and the response of the user.
Termination under this policy does not entitle the user to a refund.
7. Misrepresentation
Under applicable law, a person who knowingly materially misrepresents that material is infringing, or that it was removed by mistake, may be liable for damages, including costs and legal fees.
Please consider carefully, and take legal advice if you are unsure, before submitting either a notice or a counter-notice.
8. Complaints outside the United States
Rights holders outside the United States may use the same process. Please state the jurisdiction whose law you are relying on and provide the equivalent information listed above so that we can assess the complaint properly.
9. Contact
All copyright correspondence should be directed to [email protected] with the appropriate subject line. We aim to acknowledge notices within a reasonable period of receipt.
Questions about this policy can be sent to [email protected].
