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Devices

Set up on the hardware you already own

If your device runs apps and connects to the internet, it will almost certainly work. Pick yours below for a step-by-step guide with the exact menus and the settings worth changing.

Before you start

What you need in place

Four things, and most households already have all of them.

  • A device that runs apps and connects to the internet
  • At least 15 Mbps of stable connection per simultaneous HD stream
  • 25 Mbps or more per stream for 4K content
  • Your access details from the activation email

Two settings that matter on every platform

Whichever device you use, two options in your player make more difference than anything else. Hardware decoding moves video processing to dedicated hardware instead of the general-purpose processor, which transforms playback on modest devices. Buffer size controls how far ahead the player downloads before starting; a larger buffer trades a slightly longer start-up for far fewer interruptions on an imperfect connection.

If your device can take an ethernet cable, use one. It is the single most effective change you can make, and it eliminates the cause of most buffering complaints outright. Our buffering guide works through the rest in diagnostic order.

Device not listed?

The list above covers the common platforms, not the limit of what works. Ask support about yours before buying anything.